Privacy Policy

1. Information We Collect

We collect information in two ways: directly from you and automatically through your use of the website.

Information You Provide Directly

When you fill out our contact or estimate request form, you may provide your name, phone number, email address, physical address, and a description of your project. We only use this information to respond to your request and schedule an estimate.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may collect your IP address, browser type, referring page, pages visited, and time spent on the site. This data is collected in aggregate and is used to understand how visitors use the site so we can improve it.

2. Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. We may also use third-party analytics tools (such as Google Analytics) that place their own cookies to help us understand traffic patterns.

You can disable cookies through your browser settings. Doing so may affect some features of the site but will not prevent you from contacting us by phone or email.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and messages.
• To schedule on-site consultations and follow up on projects.
• To improve our website and understand how visitors use it.
• To comply with any legal obligations that apply to our business.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in limited circumstances:

• Service providers: We may share your information with trusted third-party service providers who help us operate our website or manage communications (for example, our form platform or email provider). These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.
• Business transfer: If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain personal information for as long as necessary to respond to your inquiry, fulfill any project commitments, or comply with our legal and business record-keeping obligations. When information is no longer needed, we delete or anonymize it. Contact form submissions are typically retained for up to two years unless you request earlier deletion.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Know what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to our legal obligations.
• Opt out of any future communications from us.

To exercise any of these rights, contact us by email at quotes@hanforddeckandfence.com or by phone at (559) 794-9934. We will respond within a reasonable time.

7. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

8. Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption for data transmitted between your browser and our server. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any website you visit through a link on our site.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

11. Contact Us About This Policy

If you have questions about this Privacy Policy or how we handle your information, please reach out: