Terms and Conditions

1. Acceptance of Terms

By accessing this website or contacting us to request a service estimate, consultation, or any work, you confirm that you are at least 18 years of age and have the legal authority to enter into agreements on behalf of yourself or the property owner. Your use of this website and our services is subject to these Terms and our Privacy Policy.

2. Description of Services

Quality Hanford Deck & Fence provides residential deck construction, fence installation, and related outdoor structure services in Hanford, CA and surrounding communities. Services may include but are not limited to: custom deck design and build, composite and wood deck installation, deck repair, fence installation, pergola installation, patio covers, and related outdoor living construction.

We reserve the right to decline any project at our discretion, including projects that fall outside our service area, scope of expertise, or scheduling capacity.

3. Estimates and Pricing

All estimates provided by Quality Hanford Deck & Fence - whether given verbally, by email, or through a written proposal - are estimates only and are not binding until a written contract is signed by both parties. Estimates are based on the information available at the time of the site visit and may change if project conditions, scope, or materials change.

A written contract will be provided before any paid work begins. The contract will specify the scope of work, total price, payment schedule, and project timeline. No work will commence until the contract is signed and any required deposit is received.

Price changes during a project will only occur if the scope of work changes. Any changes to scope or price will be documented in a written change order and require your written approval before work proceeds.

4. Scheduling and Cancellation

Project start dates are scheduled after a signed contract and receipt of the agreed deposit. Start dates are estimates and may be affected by weather, permit review timelines, material availability, or other circumstances outside our control. We will communicate any changes to your scheduled start date as soon as they are known.

If you need to cancel a project after a contract is signed, please notify us in writing as soon as possible. Cancellation terms, including any deposit refund policy, will be specified in your project contract. In general, any non-refundable portion of a deposit covers costs already incurred for design, permitting, or material procurement.

We reserve the right to reschedule or cancel work due to unsafe weather conditions, site access issues, or other circumstances that would prevent safe or quality workmanship.

5. Payment Terms

Payment terms are specified in your project contract. In most cases, we require a deposit at contract signing, a progress payment at an agreed milestone, and a final payment upon project completion and your approval of the work.

Final payment is due upon substantial completion of the project. "Substantial completion" means the work is complete and usable, even if minor punch-list items remain. Outstanding minor items will be completed within a reasonable time after final payment is received.

We accept payment by check, bank transfer, or other methods specified in the contract. Late payments may be subject to interest charges as specified in the project contract. We reserve the right to suspend or cease work on projects with overdue balances.

6. Permits and Compliance

We obtain all required building permits for projects in our scope of work, unless otherwise specified in writing. Permit fees are typically passed through to the customer and will be included in the project contract.

If your property is subject to homeowners association (HOA) rules, it is your responsibility to obtain any required HOA approvals before work begins. We are happy to assist you with the documentation your HOA needs, but HOA approval is your responsibility as the property owner. We are not liable for delays or costs caused by HOA approval processes.

7. Warranty

We stand behind our work. Specific warranty terms - including duration and what is covered - will be stated in your project contract. In general, we warrant our workmanship against defects in labor for a period of one year from the date of substantial completion.

Materials and products we install may carry separate manufacturer warranties. We will provide you with applicable warranty documentation at project completion.

Warranty coverage does not extend to damage caused by weather events, improper use, alterations made by others, normal wear and tear, or failure to perform recommended maintenance.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Quality Hanford Deck & Fence will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of this website or the performance of our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or related to your project will not exceed the total amount paid to us under your project contract. This limitation applies to all causes of action, whether based in contract, tort, or otherwise.

9. Website Disclaimer

The information on this website is provided for general informational purposes only. While we make reasonable efforts to keep the content accurate and up to date, we make no warranties - express or implied - about the completeness, accuracy, or fitness of the information for any particular purpose.

Content on this website, including descriptions of services, project timelines, and cost ranges, is general in nature. Actual project details, timelines, and pricing will be determined through an on-site consultation and written contract.

10. Dispute Resolution

If a dispute arises between you and Quality Hanford Deck & Fence relating to our services or these Terms, we ask that you first contact us directly to try to resolve it informally. Most concerns can be addressed quickly when both parties communicate openly.

If informal resolution is not possible, disputes will be resolved through binding arbitration in Hanford, CA, in accordance with the rules of a mutually agreed arbitration service. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to the arbitration clause above will be brought in the courts located in Kings County, California.

12. Intellectual Property

All content on this website - including text, images, logos, and design - is the property of Quality Hanford Deck & Fence or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this website without our written permission, except for personal, non-commercial reference.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the website or engagement of our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Contact Us

If you have questions about these Terms, please contact us: